Contact Discover Simien Tours

Get In Touch

Let's Plan Your
Perfect Journey Together.

Our travel experts are ready to help — whether you have a question, want a custom itinerary, or just need advice on where to go. We respond within 2 hours.

Average response time: under 2 hours

Send a Message

Tell Us About Your Trip

The more you share, the better we can help. We'll reply within 2 hours.

We respond within 2 hours · Your information is never shared

Find Us

Office & Contact Details

Based in Addis Ababa, operating across Ethiopia and East Africa.

Our Office

Address

Bole, Addis Ababa, Ethiopia

Phone

+251-93-659-8727

Email

info@discoversimientours.com

Hours

Mon–Sat · 8am–8pm EAT

Coverage

Ethiopia · Kenya · Tanzania · Uganda · Rwanda

Addis Ababa office location

Bole, Addis Ababa

Ethiopia

Open in Maps

Chat on WhatsApp

Fastest response · Usually under 30 min

Why Reach Out

We Make It Easy

2-Hour Response

We reply to every inquiry within 2 hours during business hours.

Multilingual

We communicate in English, French, Amharic, and more.

No Obligation

Ask questions, get quotes, explore options — no pressure to book.

Private & Secure

Your information is never shared with third parties.

Your Travel Team

Real People. Real Expertise.

When you contact us, these are the people you'll be speaking with.

Sahlie Beza
< 1 hour

Sahlie Beza

Founder & Lead Expert

Speciality: Simien · Danakil · Custom Trips
Languages: Amharic · English · French
Message Sahlie
Mellese Beza
< 2 hours

Mellese Beza

Operations & Bookings

Speciality: Logistics · Group Travel · Corporate
Languages: Amharic · English
Message Mellese

What Travelers Say

About Our Communication

"

"They responded to my WhatsApp within 20 minutes and had a full custom itinerary in my inbox by the next morning. Incredible service."

S

Sarah M.

USA

"

"I sent an email at 11pm and had a detailed response by 7am. The level of professionalism and care is unlike any tour operator I've worked with."

T

Thomas K.

Germany

"

"From first contact to final farewell, every interaction was warm, professional, and reassuring. I never felt like just another booking."

A

Amelia R.

UK

Common Questions

Frequently Asked Questions

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