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Contact Discover Simien Tours

Get in touch with Ethiopia's premier tour operator to plan your adventure

Get In Touch

We're here to help you plan your perfect Ethiopian adventure

Contact Information

Our Location

Addis Ababa, Ethiopia

Business Hours

Monday - Saturday: 8:00 AM - 6:00 PM

Sunday: 10:00 AM - 4:00 PM

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Thank you for your message! We'll get back to you within 24 hours.

Addis Ababa, Ethiopia

Frequently Asked Questions

Quick answers to common questions about our tours and services

How far in advance should I book my tour?

We recommend booking at least 2-3 months in advance for popular destinations like the Simien Mountains and Danakil Depression, especially during peak seasons (October to March). For custom or private tours, we suggest contacting us 3-4 months ahead to ensure availability and proper planning.

What is included in your tour packages?

Our tour packages typically include accommodation, transportation, meals as specified in the itinerary, professional guide services, park fees, and activities mentioned in the tour description. International flights, travel insurance, visas, personal expenses, and tips are generally not included unless specified.

What is your cancellation policy?

Our cancellation policy varies depending on the tour and timing:

  • More than 60 days before departure: Full refund minus administrative fees
  • 30-60 days before departure: 50% refund
  • Less than 30 days before departure: No refund

We highly recommend purchasing travel insurance to cover unexpected cancellations.

Do you offer custom or private tours?

Yes! We specialize in creating custom itineraries tailored to your interests, timeframe, and budget. Whether you're traveling solo, as a couple, with family, or in a group, we can design a unique Ethiopian experience just for you. Contact us with your requirements, and we'll create a personalized proposal.

What should I pack for an Ethiopian tour?

Packing depends on your specific itinerary, but generally we recommend:

  • Layered clothing for varying temperatures
  • Comfortable walking shoes
  • Sun protection (hat, sunglasses, sunscreen)
  • Rain jacket (especially for rainy season tours)
  • Camera with extra batteries
  • Personal medications and first aid kit
  • Adapter for Ethiopian electrical outlets

We provide a detailed packing list specific to your tour after booking.

Is Ethiopia safe for tourists?

Yes, Ethiopia is generally safe for tourists, and we take all necessary precautions to ensure your safety throughout your journey. Our guides are trained in safety protocols, we use well-maintained vehicles, and we monitor local conditions continuously. We recommend following standard travel safety practices and heeding the advice of your guide.

Ready to Start Your Ethiopian Adventure?

Contact us today to begin planning your unforgettable journey through Ethiopia's spectacular landscapes and rich cultural heritage.